Skip to main content

Verified by Psychology Today

Microaggression

6 Ways to Manage Microagressions in the Workplace

How to keep your head above the slights.

TONL Imagery
Source: TONL Imagery

Picture this: A Black woman with a natural hairstyle, like twists or cornrows, joins her co-workers for lunch. One of them, a white woman, reaches out to touch her hair, tossing it gently, while saying, “Your hairstyle is so pretty. How long does it take you to do that?”

The Black woman pauses, unsure how to respond to this unwanted intrusion into her physical and emotional space. She tries to think of a response that is polite yet firm. Should she say "thank you," and change the subject? Or should she say, "As much time as it takes you to get your roots dyed blonde?"

For many Black women, having our hair touched or becoming the subject of fascination is a common microaggression. The focus on our hairstyles and the incredulous tone of questions about them create the sense that there is something abnormal or exotic about what is perfectly normal to us. Even if a comment is meant as a compliment, it can feel like a slight, a way for a privileged person to other-ize us.

Defined by Columbia University psychologist Derald Wing Sue as “everyday insults, indignities and demeaning messages sent to people of color by well-intentioned white people who are unaware of the hidden messages being sent,” microaggressions can have harmful and lasting impacts on people of color. They can also affect people based on gender identity, sexual orientation, and more. (We may also experience macroaggressions, which affect whole groups or populations, otherwise known as systemic racism.)

Another example of a common microaggression is the assumption we may have landed a job or promotion just because we’re Black, which suggests we’re not smart enough or could not have achieved on our own merits. When a conservative talk show host asked to see Judge Ketanji Brown Jackson’s LSAT scores, he was insinuating that her race played a part in her admission to Harvard Law School. During the confirmation hearings, when Senator John Kennedy called Brown Jackson “articulate,” it was a reminder of the many times that word has been applied to Black people, as if we are not expected to be articulate despite years of education.

How many of us have been followed around in a store while shopping? Or worse, been completely ignored by either a salesperson or fellow customer who cuts in line and says, “Sorry, I didn’t see you.” When director Jane Campion told Venus and Serena Williams while she was accepting a Critics Choice Award that they were “marvels” but did not have to compete with men as she did, she was not only wrong (they’ve played against men in tennis doubles) but her statement served to erase all of their achievements.

When Black women raise these issues at work or try to explain them to their white peers, we may get responses like, “That’s not about race,” “I don’t see color/race,” or, “You’re being too sensitive.” These comments, too, are microaggressions, because they deny who we are and what we know we’re experiencing. They may cause us to doubt ourselves, question our perceptions, and hesitate to speak up again.

Day after day, these insults and indignities can add up, “death by 1,000 cuts,” causing anxiety, stress, anger, and, over time, depression. These effects on our mental health can manifest as physical problems, like headaches and muscle tension when we are faced with certain people or situations. The impact may be more serious if you have already experienced racial trauma, an accumulation of negative racialized experiences.

How to Manage the Microaggressions

When it comes to microaggressions, you don’t have to just take them and suffer to keep the peace. Here are tips to handle them gracefully and protect your well-being:

Don’t let even small slights slide. If a colleague or stranger reaches out to touch your hair, you are perfectly within your rights to say, “That makes me uncomfortable,” or, like Solange once sang, “Don’t touch my hair.” If they ask why, say something like, “It’s an invasion of my space and privacy. I wouldn’t expect to be able to touch your hair. Why do you think it’s okay to touch mine?” It is healthy to set this boundary.

Write about it. To cope with microaggressions, it might be helpful to express your feelings in writing. Try this structured writing exercise below, from psychotherapist and writing-for-healing expert Kathleen Adams, to help you go deeper in exploring those feelings:

Consider a situation or recent experience and finish each of the seven sentences stems with a sentence or two. Expect to take 10 to 15 minutes to complete this exercise.

When you're done, read and reflect on your writing to explore what thoughts or feelings it brings up. Consider what surprises you or inspires you to make a change. Take another few minutes to write about your reflection.

I want to write about...

The first thing that comes to mind is...

Below the surface I find...

The challenge here is...

In order to move forward, I...

I can ask for help/support from...

My next step is...

Commiserate with your sister circle. Share what happened with peers who will understand and affirm your feelings. They can help you cope and have a good laugh at the same time. This strategy can be especially helpful when you can’t confront a microaggression because of who it’s coming from (i.e., your boss).

Consider speaking up. If a microaggression or macroaggression is really bothering you or is repeated, it may be time to take a stand. While you weigh whether to say something, ask yourself if you’ll regret not saying something.

Respond with an “I” statement. Start with, “I feel _______ when you say/do this.” It may be that you simply felt uncomfortable or diminished. Keep the focus on the impact on you rather than the person’s bad behavior.

If you want to talk more about navigating microaggressions and other work-related challenges Black women face, sign up now for my Working While Black: Sisters Writing and Rising support group on Tuesday evenings.

advertisement
More from Robin D. Stone, LMHC
More from Psychology Today